About us

ZTek Solutions is a full IT Service provider specializing in IT Management Services, Cyber and Network Intrusion Detection, Physical and Logical Data Security, Customized Application Development and Support and Low-Voltage Cabling. We work with our clients to provide a comprehensive information system strategy that meets our customers’ needs. Our priority is to provide the best service possible within the time requested. We design, plan, and deploy all types of IT Infrastructure solutions and environments. ZTek Solutions offers first class tailored IT services and solutions for all types of business. ZTek specializes in personalized boutique style services with the speed and flexibility required to manage our customer’s IT Infrastructure.

We are entrepreneurs just like you, so we know that your time and resources are precious and that you need to be focused on what's most important. Leverage our small business IT support expertise and passion for small business success to your advantage. Whether that's providing IT support to your employees, protecting your critical data, or supporting your office in the cloud with our hosted solutions, ZTek is there to service all your business needs.

Our founder and current President, Mr. Raul Zayas, has over 21 years of experience in delivering and supporting IT infrastructure solutions in various environments. As a dual degreed graduate of Florida International University with a Bachelor of Science in Management Information Systems and a Bachelor of Science in Finance he was hired by IBM in 2000 as a college hire. At IBM he held various positions which included Level 3 / 4 System Administrator, Windows Architect, and part of a specialized internal IBM Team that was responsible for participating in Service Management reviews within IBM’s Strategic Global Outsourcing division. After 15 years at IBM, he decided to open ZTek Solutions in Miami Lakes, FL where he remains the President and Chief Executive Officer to this day.

Our current Executive Vice President and Chief of Technical Consulting, Mr. Jake Betts, also has over 23 years of experience in various environments. His deep industry experience began at Micron Technology where he specialized in DRAM design and manufacture, leading to a successful career at IBM where those early hardware sector skills turned into advanced IT relationship’s as an IBM Systems Administrator, Product and Systems manager, IT deployment Project Manager and culminating with a capstone role as an IT Project Executive. Mr. Betts holds both a Bachelor of Science in Business Administration, with a concentration in Management Information Systems and a Master of Business Administration, in General Management. Mr. Betts joined ZTek in September of 2015 in Miami Lakes, FL and is currently spearheading our new market growth opportunity in Charlotte, NC.